About Us — Get to Know 20x, Malaysia's Entertainment Platform of Choice
20x is an online sports betting and entertainment platform built specifically for Malaysian users. We believe a great playing experience should be simple, secure, and accessible from anywhere — including right from the phone in your hand.
Who We Are and Why 20x Exists
20x was founded with a clear purpose — to build an online entertainment platform that truly understands what Malaysian users need. We are more than just another betting site. We are a complete destination that brings together Sports Betting, Live Casino, slots, and more in one lightweight, user-friendly platform.
The name 20x reflects our spirit: multiplied value, a rewarding experience, and greater opportunities for every user who joins us. Since launching, 20x has served hundreds of thousands of active users across Malaysia, from Kuala Lumpur to Sabah and Sarawak.
We understand that the Malaysian market has its own distinct needs — from the interface language and local payment methods, to the sports people actually care about. That's why every decision we make at 20x keeps the Malaysian user experience front and centre.
The Mission and Vision Behind Every Decision We Make
Our Mission
Providing an online entertainment platform that is accessible, secure, and enjoyable for every user in Malaysia. We are committed to continuously improving the user experience based on real feedback from our community.
Our Vision
To be Malaysians' number one entertainment and sports betting platform of choice — known not only for its wide range of games, but for the trust, transparency, and genuine care it shows to local users.
What You Can Enjoy at 20x
Football, badminton, cricket, esports and more. Pre-match markets and live betting with real-time odds updates. Follow local tournaments like the Malaysia Super League all the way up to the world's top international leagues.
Enjoy a real casino experience from the comfort of your home. Live Casino games with professional dealers in a language you understand, available around the clock for non-stop entertainment.
An extensive slots collection from world-class game providers. Choose from hundreds of titles across a wide variety of themes, jackpots, and exciting bonus features — all available in one easy-to-navigate platform.
A lightweight Android app that runs on all types of smartphones. The interface is optimised for mobile screens, ensuring smooth navigation and easy betting whether you're on the go or on a limited internet connection.
The 20x platform is designed with Malaysian users in mind. Navigation, instructions, notifications, and customer support are all available in Bahasa Melayu, making the experience more comfortable and intuitive.
Deposits and withdrawals in Malaysian Ringgit (RM) using familiar local payment methods such as DuitNow, internet bank transfers, and GrabPay. Fast processing backed by Malaysia's major banks.
Safety and Trust Aren't Optional — They're a Priority
At 20x, user security is the foundation of everything we do. Every connection to our platform is protected with industry-standard SSL encryption, keeping your personal data and financial transactions safe from unauthorised access at all times.
A robust account verification system helps prevent unauthorised use. We also maintain a transparent record of bets and transactions so users can review their full activity history at any time after logging in.
We believe a responsible entertainment platform must be honest about how it operates. 20x upholds transparency across the board — from how odds are calculated, to promotion terms and withdrawal processes. No hidden conditions designed to trip users up.
We're Always Here for You
The 20x customer support team is ready to assist with any enquiry, technical issue, or question about your account or payments. We operate with fast response times so you never have to wait long to get the help you need.
Support is available via in-platform live chat and our official email. All communication is conducted in Bahasa Melayu, and our team is trained to handle the issues most commonly faced by Malaysian users.
Beyond direct support, we also provide a FAQ a comprehensive resource that addresses the most common questions about registration, login, deposits, withdrawals, and how to use every section of the platform. It's the best place to start if you have an immediate question.
Contact us: [email protected]
Clear Information for Informed Users
20x believes that users who have clear information make better decisions. That's why we provide thorough, easy-to-understand documentation covering every aspect of our platform.
Terms and conditions are written in plain language, free of confusing legal jargon. Our privacy policy clearly explains exactly how your data is used and protected. The responsible gaming page guides users on how to enjoy our platform in a healthy, controlled way.
We also champion responsible play. Users can set personal limits within their account to help manage their playing habits. This is part of 20x's commitment to being an ethical platform that takes its responsibility to the user community seriously.
Join the 20x Community Today
Create a free account and start exploring everything 20x has to offer — from local sports betting to world-class casino entertainment, all right at your fingertips.